Modern Slavery Statement for Twickenham Cleaners

Twickenham Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the measures taken by our cleaning company to prevent, detect, and respond to modern slavery and human trafficking across our operations and supply chain. We recognise that modern slavery can take many forms, including forced labour, debt bondage, child labour, and exploitation through coercion or deception. Our commitment is clear: zero tolerance for any practice that undermines dignity, freedom, or lawful employment.

As a responsible Twickenham cleaners provider, we expect the same high standards from everyone who supports our services, including contractors, suppliers, and labour agencies. We aim to create a culture where ethical conduct is embedded into everyday decision-making. This statement applies to our internal team, our procurement processes, and the wider relationships that enable our cleaning services to operate responsibly.

Our approach begins with prevention. We assess risk in areas where vulnerability may be higher, such as outsourced labour, seasonal staffing, and procurement of consumables. Before engaging suppliers, we seek confirmation that they comply with applicable labour laws and maintain fair recruitment practices. Where concerns arise, Twickenham Cleaners may request evidence of worker eligibility, employment terms, and site-level controls to help ensure that labour exploitation is not present.

Policies, Oversight, and Supplier Audits

The company maintains a formal anti-slavery and human trafficking position supported by internal procedures. Managers are expected to apply due diligence when selecting suppliers and to escalate any unusual pricing, incomplete worker records, or signs of coercion. Supplier audits are a key control in our process. These audits may include document checks, employment practice reviews, and verification that workers are treated lawfully and paid appropriately for the work performed.

We recognise that the cleaning sector can involve complex labour arrangements. For that reason, we monitor the chain of supply and assess whether goods or services are sourced from businesses with appropriate safeguarding controls. If a supplier is unable to meet our standards, we may require corrective action, place restrictions on new work, or end the relationship where necessary. Twickenham cleaners will not knowingly work with any organisation linked to exploitation or unethical recruitment.

Training also plays an important role. Relevant staff receive guidance on recognising indicators of abuse, including restricted movement, intimidation, document retention, poor living conditions, or signs that a worker does not control their own employment. This helps ensure that potential risks are identified early and dealt with in a structured, lawful, and respectful manner.

Reporting, Investigation, and Accountability

We encourage any concern about slavery, trafficking, or exploitation to be raised without delay. Reporting channels are available for workers, managers, and third parties so that issues can be escalated through appropriate internal routes. Concerns may be raised confidentially, and we prohibit retaliation against anyone who reports in good faith. Every report is reviewed promptly, documented carefully, and investigated in a proportionate manner.

If an issue is identified, Twickenham Cleaners will take decisive action. This may include safeguarding any affected individual, notifying relevant authorities where appropriate, reviewing supplier relationships, and improving internal controls. We believe accountability is essential to maintaining trust and ensuring that our cleaning services are delivered in line with ethical and legal standards. No commercial pressure justifies ignoring suspected abuse.

Our leadership team is responsible for overseeing the implementation of this statement and monitoring progress against our compliance objectives. Responsibilities include reviewing supplier performance, ensuring due diligence is completed, and confirming that our policies remain effective in practice. We understand that preventing modern slavery requires vigilance, consistency, and a willingness to act on warning signs.

Annual Review and Continuous Improvement

This statement is reviewed annually to ensure it remains accurate, relevant, and aligned with our business activities and legal obligations. The review considers risk trends, audit findings, training outcomes, any incidents raised through reporting channels, and changes in supplier arrangements. Where improvements are identified, we update our controls and strengthen our oversight.

Twickenham Cleaners is committed to continuous improvement in ethical sourcing and labour protection. Our objective is not only compliance, but active prevention of harm. By combining a zero-tolerance policy, robust supplier audits, clear reporting channels, and an annual review process, we aim to uphold the highest standards of responsibility throughout our operations and supply chain. This statement reflects our ongoing promise to act with integrity and to protect every individual involved in our work.